Service


Supporting Your Business Success 

 

Our goal at White Slate is to exceed your expectations. This means providing you service options to ensure that your business runs smoothly.

Access documents anytime. ANYWHERE. It is important for your business to have access to all types of information and receive certificates of insurance (COIs) in a timely manner. You can now access to your insurance information and requested documents instantly online, including:

  • Auto IDs

  • An up-to-date list of certificate holders

  • Account contact information

  • Resource documents

  • Policies complete with DEC pages

  • Certificates of Insurance (COIs)


VIEW CRITICAL POLICY INFORMATION

View items or coverage in all of the following areas:

  • Drivers

  • Vehicles

  • Locations

  • Equipment


This feature enables you to view the same information and ensures that nothing is omitted from a policy.

 

ONLINE POLICY CHANGE REQUESTS

WS Online allows you to make changes to your insurance information, including sending a request to add, delete, and/or modify coverage. This service is available 24/7 365 days a year. Of course, you still have the option to email or call your account manager with changes if that is preferred.

 

MAINTANANCE AND MANAGEMENT OF CERTIFICATE HOLDERS, LOSS PAYEES AND ADDITIONAL INSUREDS

WS Online enables you to manage all of your certificate holders in one location. You can add, modify, and delete holders at any time. In addition, you can easily review certificate holders prior to renewal. Eliminate past certificate holders who no longer do business with you and/or who do not require a renewal certificate, enabling you and White Slate to distribute certificates only to those companies or individuals who have a current interest in your business or operations.

 

CUSTOMIZED — USER ACCESS

Because each WS Online user is assigned a unique sign-on and password, you can designate one or more individuals in your office to have access to your insurance information. Based on your needs, WS Online can be tailored to provide a limited or broad amount of information for your users.

 

ONLINE Claims Reporting

While it is our preference that all critical accidents or emergency claims be reported to us by phone, minor first-party property and automobile losses can be reported through the WS Online webpage. This service allows you to report a claim that happens after hours and on weekends while the details are fresh in your mind.

 

DOCUMENTED CONFIRMATION OF ALL ACTIVITY CONDUCTED ONLINE

One of the key features of WS Online is that all activity is verified and confirmed by a responding email to the individual who initiates the activity. The email will confirm that the request has been received.

 

PLEASE NOTE: Requests for the addition, deletion, or modification of coverage are not effective until authorized and confirmed by a licensed representative of White Slate. These confirmations will typically be communicated within 24 hours.

 

EXCEEDING YOUR SERVICE EXPECTATIONS

With access to your information where and when you need it, you can focus on your business rather than your insurance. Mobile-optimized, 24/7 online access to your insurance information from any device results in faster service response, allowing you to provide documents to your clients and vendors quickly, driving business success and growth.

 

Contact Us now to learn how to get started using our online service options!


Important Notice

Any submissions, revisions, or payments made via this website do not constitute a binding agreement to your policy or coverages.  Changes and payments to policies are not effective or binding until you, or any party involved, receive official notice from either your insurance agent, or your insurance company.